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We would appreciate if you can spare some
time to go through the registration procedures in order to help us
process your order in a more efficient way.
In order to better serve you, we need your company logo and
advertising text so that we can process the imprinting or engraving for
your products more quickly. Since we are able to store a record of your
logo artworks for your subsequent orders, you will only need to upload
your logo artwork once. Furthermore, checkout can be quicker because
your shipping and billing address details are already pre-filled and
you can log in at any time and anywhere to update your own profile,
review your order history and check your shipping status.
All our registered members will receive VIP services. Every dollar
you spend can be accumulated to redeem a fabulous gift. If your
accumulated purchases are or more than US$1,000, you can select any one
of Chinese zodiac crystal figurines as your free gift. The more you
purchase the faster you can collect the whole set of Chinese zodiac
crystal figurines to display in your home or office.
Please also be assured that we will not release any of your
private information to any third party as mentioned in our Privacy
Policy Statement.
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You can make an enquiry by the following means:
By fax: (852) 3188-0512
By phone: (852) 3188-0505
By e-mail: info@biz-mart.net or on-line
Please feel free to send us your enquiries regarding things such as
order quanitity, quantity discounts, specific packaging methods and
shipping methods. We will reply your enquiry within 3-5 working days.
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3. Ordering Product Samples
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You can order product samples by using our
on-line payment system. Our online payment processing is handled by
Paypal, a world leader in secure online purchase processing. We never
see your credit or debit card details - these are handled entirely by
Paypal.
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4. Receipt of Product Sample
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Upon receipt of the product sample, please
inform us whether the product meets your requirements. If you find the
product suitable to your needs, please confirm with us your order
quantity and e-mail us your company logo and advertising text for
engraving or imprinting text if you have not already done so.
Upon receipt of all these information, we will then issue you a
quotation and start preparing an artwork which will showe your logo and
advertising on your selected gift item.
Within a few days, we will e-mail you an artowrk. If you find the
artwork meets with your requirements, please return the signed
quotation by fax to signify your order confirmation. Please at the same
time arrange payment of 50% of the proforma invoice as deposit either
by cheque payment for Hong Kong customers or TT payment for overseas
customers.
Upon receipt of your confirmation of quotation and deposit, we
will start arranging the production of sample with your company logo
and advertising text based on your instructions.
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5. Delivery of Product Sample with Artwork
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Once we receive your order confirmation and
payment of deposit, we will deliver product sample with artwork for
your final approval.
Upon receipt of our product sample with artwork design, please confirm your acceptance.
When
we receive your confirmation of final approval for product sample with
artwork design, we will instruct manufacturer to manufacture the
products. The duration of the manufacturing time will be around 14 - 30
days. It depends on the type of product.
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Once we receive your approval of product
sample with artwork, we will arrange the production of final products.
The production lead time will vary between 14 days to 45 days which
depend on the order quantity and the gift item. Before the shipment of
goods, please let us know which type of shipping method you prefer.
You can also supply us with your overnight courier account so product samples can also be sent through your assigned courier.
Otherwise, we will quote you the shipping rate based on your choice
of shipping method, e.g. by air, by overnight courier or by sea..
Delivery lead time depends on the place of destination and the
type of your selected shipping method. Exact duration of delivery can
be checked online by logging on to your account if you are a registered
member.
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The following is our flat shipping rate according to the quantity of the items:
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1-5 items |
6-10 items |
10 items up |
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By Air mail (5-10 days)* |
US$10 |
US$20 |
rates can be quoted |
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By Speedpost (3-5 days)* |
US$20 |
US$40 |
rates can be quoted |
* Delivery lead time depends on the place of destination.
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